1.1.  "Agreement" means the terms and conditions of use as detailed herein including all Exhibits, privacy policy, and all other policies published on the Platform and will include the references to this agreement as amended, negated, supplemented, varied or replaced from time to time.

1.2.  “Cotton Mark” means the online platform via which users can order the products listed on the Platform.

1.3.  "User/You/Your” means an individual/company which shall include Buyers and users who use our Platform and register/create an account on our Platform so that they can buy products through our Platform.

1.4.   “Account” shall mean the accounts created by the Users on our Platform to use the Services provided by our Platform and require information such as name, address, contact number etc.

1.5.  "Content" means text, graphics, images, music, software, audio, video, information or other materials. 

1.6.  "User Content" means all content that a user submits or transmits to us through email, feedback, comments and messages on our Platform.

1.7.  “Our Platform Content” shall mean all the Content that our Platform makes available through the Services, including any Content licensed from a third party.

1.8.  "Collective Content" means User Content and our Platform Content. 

2.1.  The official language of these terms shall be English.

2.2.  The headings and subheadings are merely for convenience purposes and shall not be used for interpretation.

3.1.  You may use the Service only if you are at least eighteen (18) years of age and can form a binding contract with us, and only in compliance with this Agreement and all applicable local, state, national, and international laws, rules and regulations.

3.2.  Any use or access to the Service by anyone under 18 is strictly prohibited and in violation of this Agreement. Any person under the age of eighteen (18) years accessing the Platform should do so only under parental guidance. Our Platform reserves the right to terminate your membership and refuse to provide you with access to the Platform if we discover that you are under the age of 18 years. The Service is not available to any Users previously removed from the Service by us, unless we provide such Users with specific written authorization to re-use the Service. Unauthorized Users are strictly prohibited from accessing or attempting to access, directly or indirectly, the Platform. Any such unauthorized use is strictly forbidden and shall constitute a violation of applicable state and local laws.

3.3.  By using our Platform and its services, you represent and warrant that you are at least 18 years old and that you have the right, authority and capacity to enter into and abide by the terms and conditions of this Agreement.

3.4.  If you use our Platform on behalf of a company, organization, or other entity, then (a) "you" includes you and that entity, and (b) you represent and warrant that you are an authorized representative of the entity with the authority to bind the entity to this Agreement, and that you agree to this Agreement on the entity's behalf.

3.5.  You must not be a competitor of our Platform or use our Service for reasons that are in competition with us or otherwise to replicate some or all of the Service for any reason.

3.6.  Our Platform may, in its sole discretion, refuse to offer access to or use of the Platform to any person or entity and change its eligibility criteria at any time. This provision is void where prohibited by law and the right to access the Platform is revoked in such jurisdictions.

3.7.  Except where additional terms and conditions are provided which are services specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms.

4.1.  In order to avail our services you shall be required to create an account with us. In order to create an account and register with us you shall either create an account with us or you may register with us by using your valid account onsocial networking service (“SNS”) such as Facebook or Google accounts (each such account, a “Third-Party Account”).

4.2.  If you access the Services through a SNS, you may link your Account with Third-Party Accounts, by allowing us to access your Third-Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third-Party Account. You represent that you are entitled to disclose your Third-Party Account login information to us and/or grant us access to your Third-Party Account (including, but not limited to, for use for the purposes described herein) without breach by you of any of the terms and conditions that govern your use of the applicable Third-Party Account and without obligating us to pay any fees or making us subject to any usage limitations imposed by such third-party service providers. You have the ability to disable the connection between your Account and your Third-Party Accounts at any time by accessing the “Settings” section of the Platform. PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE THIRD-PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD-PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD-PARTY SERVICE PROVIDERS, AND WE DISCLAIM ANY LIABILITY FOR PERSONALLY IDENTIFIABLE INFORMATION THAT MAY BE PROVIDED TO IT BY SUCH THIRD-PARTY SERVICE PROVIDERS IN VIOLATION OF THE PRIVACY SETTINGS THAT YOU HAVE SET IN SUCH THIRD-PARTY ACCOUNTS.

4.3.  If you choose to register with us directly then you must register for an account with us (an "Account") and provide certain personal information such as name, email address, contact number and password.

4.4.  You represent and warrant that all required registration information you submit is truthful and accurate, and you will maintain the accuracy of such information. You are responsible for maintaining the confidentiality of your Account login information and are fully responsible for all activities that occur under your Account. You agree to immediately notify us of any unauthorized use, or suspected unauthorized use of your Account or any other breach of security. Our Platform cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements. You must not share your password or other access credentials with any other person or entity that is not authorized to access your account. Without limiting the foregoing, you are solely responsible for any activities or actions that occur under your Platform account access credentials. We encourage you to use a “strong” password (a password that includes a combination of upper and lower case letters and numbers) with your account. We cannot and will not be liable for any loss or damage arising from your failure to comply with any of the above.

4.5.  You agree to provide and maintain accurate, current and complete information about your Account. Without limiting the foregoing, in the event you change any of your personal information as mentioned above in this Agreement, you will update your Account information promptly.

4.6.  When creating an Account, don’t:

a)  Provide any false personal information to us (including without limitation a false username) or create any Account for anyone other than yourself without such other person’s permission;

4.7.  We reserve the right to suspend or terminate your Account if any information provided during the registration process or thereafter proves to be inaccurate, false or misleading or to reclaim any username that you create through the Service that violates our Terms. If you have reason to believe that your Account is no longer secure, then you must immediately notify us at grievance@cottonmark.co.in.

4.8.  You may not transfer or sell your Cotton Mark account and User ID to another party. If you are registering as a business entity, you personally guarantee that you have the authority to bind the entity to this Agreement.

4.9.  Our Services are not available to temporarily or indefinitely suspended members. Our Platform reserves the right, in its sole discretion, to cancel unconfirmed or inactive accounts. Our Platform reserves the right to refuse service to anyone, for any reason, at any time.

4.10.  One individual can own only one account in his/her name.

4.11.  You agree to comply with all local laws regarding online conduct and acceptable content. You are responsible for all applicable taxes. In addition, you must abide by our Platform’s policies as stated in the Agreement and the Platform policy documents published on the Platform as well as all other operating rules, policies and procedures that may be published from time to time on the Platform by Company.

5.1.  Our Platform provides 100% Cotton apparel and accessories (the “Products”) to the users and the same shall be delivered to your doorstep or the address provided by you.

5.2.  To make an order the user will have to add the products to the cart and then proceed to checkout and make the payments accordingly. The date and expected time of delivery will be displayed at the time of placing the order.

a. Valid Credit cards/Debit cards

7.1.  Before placing an order, users are advised to check the product description carefully. By placing an order for a product, buyers/customers agree to be bound by the conditions of sale included in the product’s description/listing.

7.2.  Prices and availability of products are subject to change, without prior notice to users Buyers/Customers, at our sole discretion.

7.3.  Our Platform reserves the right to initiate civil and/or criminal proceedings against a user who files an invalid and/or false claim or provides false, incomplete, or misleading information. In addition to the legal proceedings as aforesaid, we may at our sole discretion suspend, block, restrict, or cancel the user ID of such user and/or disqualify that user from using our Platform. Any person who knowingly and with an intention to injure, defraud or deceive, files a Fraudulent Complaint containing false, incomplete, or misleading information shall be guilty of a criminal offence and will be prosecuted to the fullest extent of the law.

7.4.  The Platform is only a venue through which Users can reach a larger base to buy products/items. All products are offered only for a restricted time and only for the available supply.

7.5.  You acknowledge and undertake that you are accessing the services on the Platform and transacting at your own risk and are using your best and prudent judgment before making any purchases through the Platform. We shall neither be liable nor be responsible for any actions or inactions of manufacturers of the products and hereby expressly disclaim any and all responsibility and liability in that regard.

7.6.  Our Platform strongly advises you not to test the Platform with false purchases, as it will put you at substantial personal legal risk. It is an offence to use a false name, other false personal information or a known invalid/ unauthorized credit/ debit/ cash card and such other infrastructure directly through Bank or financial institution infrastructure or indirectly through Payment Aggregator. Willfully entering erroneous or fictitious bids may result in prosecution by us.

7.7.  All purchases on the Platform are a firm commitment to purchase. If you are the buyer/purchaser of any product/item, you are obligated to complete the transaction with us. By purchasing an item you agree to be bound by the conditions of sale included in the item's description on our Platform.

8.1.  Once you place the order of the product with us and pay us for the same, we shall then deliver your product to you within the stipulated time as mentioned in the order via our delivery partners.

8.2.  For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only.

8.3.  For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only.

8.4.  All orders are shipped within 0-7 days or as per the delivery date agreed at the time of order confirmation and delivery of the shipment is subject to Courier Company/post office norms.

8.5.  Any delay in shipment shall be informed to you via email and/or text message.

8.6.  Cotton Mark is not liable for any delay in delivery by the courier company/postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 0-7 days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration.

8.7.  You shall make sure that at the time of delivery, you should be present to collect the product. In case there is no one at the address at which the product is to be delivered then the product will be sent back and you will have to bear the costs for re-delivery.

9.1.  That you will use the services provided by our Platform, its affiliates and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using the Platform.

9.2.  You will provide authentic and true information in all instances where such information is requested of you. We reserve the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), we have the right in our sole discretion to reject the registration and debar you from using the Services of our Platform and / or other affiliated Platforms without prior intimation whatsoever.

9.3.  That you are accessing the services available on this Platform and transacting at your sole risk and are using your best and prudent judgment before entering into any dealings through this Platform.

9.4.  It is possible that the other users (including unauthorized/unregistered users or "hackers") may post or transmit offensive or obscene materials on the Platform and that you may be involuntarily exposed to such offensive and obscene materials. It also is possible for others to obtain personal information about you due to your use of the Platform, and that the recipient may use such information to harass or injure you. We do not approve of such unauthorized uses, but by using the Platform you acknowledge and agree that we are not responsible for the use of any personal information that you publicly disclose or share with others on the Platform. Please carefully select the type of information that you publicly disclose or share with others on the Platform.

9.5.  You agree that you will not:

a.  Restrict or inhibit any other user from using and enjoying the Interactive Features;

b.  Post or transmit any unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, pornographic, profane, or indecent information of any kind, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any local, state, national, or international law;

c.  Post or transmit any information, software, or other material which violates or infringes in the rights of others, including material which is an invasion of privacy or publicity rights or which is protected by copyright, trademark or other proprietary right, or derivative works with respect thereto, without first obtaining permission from the owner or right holder.

d.  Post or transmit any information, software or other material which contains a virus or other harmful component;

e.  Alter, damage or delete any Content or other communications that are not your own Content or to otherwise interfere with the ability of others to access our Platform;

f.  Claim a relationship with or to speak for any business, association, institution or other organization for which you are not authorized to claim such a relationship;

g.  Violate any operating rule, policy or guideline of our Internet access provider or online service.

h.  We reserve the right to charge you for the services in the nearthat the Company

10.1.  Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.

10.2.  Transmitting material that encourages conduct that constitutes a criminal offense, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.

10.3.  You shall not create liability for us or cause us to lose (in whole or in part) the services of our internet service provider ("ISPs") or other suppliers;

10.4.  You shall not use any "deep-link", "page-scrape", "robot", "spider" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Platform or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Platform or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Platform. We reserve our right to bar any such activity.

10.5.  You shall not attempt to gain unauthorized access to any portion or feature of the Platform, or any other systems or networks connected to the Platform or to any server, computer, network, or to any of the services offered on or through the Platform, by hacking, password "mining" or any other illegitimate means.

10.6.  You shall not probe, scan or test the vulnerability of the Platform or any network connected to the Platform nor breach the security or authentication measures on the Platform or any network connected to the Platform. You may not reverse look-up, trace or seek to trace any information of any other User or visitor to Platform, or any other customer, including any account on the Platform not owned by You, to its source, or exploit the Platform or any service or information made available or offered by or through the Platform, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than Your own information, as provided for by the Platform.

10.7.  You shall not make any negative, denigrating or defamatory statement(s) or comment(s) about Us or the brand name or domain name used by Us or otherwise engage in any conduct or action that might tarnish the image or reputation, of our Platform or otherwise tarnish or dilute any of our trade or service marks, trade name and/or goodwill associated with such trade or service marks, trade name as may be owned or used by us. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Platform or our systems or networks, or any systems or networks connected to us.

10.8.  You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Platform or any transaction being conducted on the Platform, or with any other person's use of the Platform.

10.9.  You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to us on or through the Platform or any service offered on or through the Platform. You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.

10.10.  You may not use the Platform or any content for any purpose that is unlawful or prohibited by these Terms, or to solicit the performance of any illegal activity or other activity which infringes the rights of our Platform and / or others.

10.11.  Interfering with any other person's use or enjoyment of the.

10.12.  Breaching any applicable laws;

10.13.  Interfering or disrupting networks or web Platforms connected to the Platform.

10.14.  Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

10.15.  Without limiting other remedies, we may, in our sole discretion, limit, suspend, or terminate our services and user accounts, prohibit access to our Platforms, services, applications, and tools, and their content, delay or remove hosted content, and take technical and legal steps to keep users from using our Platforms, services, applications, or tools, if we think that they are creating problems or possible legal liabilities, infringing the intellectual property rights of third parties, or acting inconsistently with the letter or spirit of our policies. We also reserve the right to cancel unconfirmed accounts or accounts that have been inactive for a period of months, or to modify or discontinue our Platform, services. We shall have all the rights to take necessary action and claim damages that may occur due to your involvement/participation in any way on your own or through group/s of people, intentionally or unintentionally in DoS/DDoS (Distributed Denial of Services).

10.16.  Further we prohibit the transmission, distribution or posting of any matter which discloses personal or private information concerning any person or entity, including without limitation phone number(s) or addresses, credit, debit cards, User account numbers/ passwords or similar financial information, and home phone numbers or addresses. Even though all of this is strictly prohibited, there is a small chance that you might become exposed to such items and you further waive your right to any damages (from any party) related to such exposure.

10.17.  Additional prohibitions include misleading offers that do not list the total purchase price or a "bait & switch" of products, advertisements listed in the incorrect category, telephone numbers listed in the personals or any sub-category of personals, duplicate listings that contain more than 60% of the same characters, regardless of category, U.R.L. (Universal Resource Locator) or hyperlinks within an advertisement (except where allowed) or image, the sale or distribution of firearms, weapons or controlled substances, make-money fast schemes, pyramid or chain letters, fraudulent or criminal offers including but not limited to registering another email address other than your own, any posting with the goal of harassment of another, sexual requests from or for a minor, racial slurs or comments, harassment, placing a fraudulent ad, unsolicited advertising (whether commercial or informational) and unsolicited email or advertisements including, but not limited to adult or dating services placing advertisements (SPAM).

10.18.  Furthermore, we prohibit the transmission, distribution or posting of any matter which discloses personal or private information concerning any person or entity, including without limitation phone number(s) or addresses, credit debit cards, User account numbers/ passwords or similar financial information, and home phone numbers or addresses. Even though all of this is strictly prohibited, there is a small chance that you might become exposed to such items and you further waive your right to any damages (from any party) related to such exposure.

10.19.  We prohibit the listing or sale of the following goods for any reason, including but not limited to any item that is illegal to sell under any applicable law, statute, ordinance or regulation including the following:

  I.  Dangerous, counterfeit or stolen goods

  II.  Goods which do not actually exist

III.  Any good that infringes or violates anyone's rights

IV.  Any item which our sole discretion is inflammatory, offensive or otherwise inconsistent with our standards of business ethics.

  V.  Any messages, data, or images that might be considered by a reasonable person to be obscene or which contain racial, ethnic, religious slurs or derogatory epithets, or advocating violence, hate or other language that is deeply or widely offensive.

VI.  We strongly oppose SPAM, which floods the Internet with unwanted and unsolicited email and deteriorates the performance and availability of our services. All forms of SPAM, and all activities that have the effect of facilitating SPAM, are strictly prohibited.

VII.  We also prohibit the use of another Internet service to send or post SPAM to drive visitors to your site hosted on or through our systems, whether or not the messages were originated by you, under your direction, or by or under the direction of a related or unrelated third party.

All rights, title, and interest in and to the Platform (excluding postings/content provided by the users) are and will remain the exclusive property of our Platform and its licensors. The Platform service is protected by copyright, trademark, and other laws of India. Nothing in these Terms gives you a right to use the name of the Platform or Platform’s trademark or logo, or any other trademarks, logos, domain names, or other distinctive brand features relating to the Platform or located on the Platform.

12.1.  Some of the features of this Platform or the Services may allow Users to view, post, publish, share, store, or manage (a) ideas, opinions, recommendations, or advice (“User Submissions/Content”), or (b) literary, artistic or other content, including but not limited to photos and videos. User Content includes all content submitted through your Account.  By posting or publishing User Content to this Platform or to the Services, you represent and warrant to us that (i) you have all necessary rights to distribute User Content via this Platform or via the Services, either because you are the author of the User Content and have the right to distribute the same, or because you have the appropriate distribution rights, licenses, consents, and/or permissions to use, in writing, from the copyright or other owner of the User Content, and (ii) the User Content does not violate the rights of any third party

12.2.  All reviews, feedback, submitted or offered to us on this Platform or otherwise disclosed, submitted or offered in connection with your use of this Platform (collectively, the "Feedback") shall be and remain our property. Such disclosure, submission or offer of any Feedback shall constitute an assignment to us of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Feedback. Thus, we exclusively own all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Feedback. We will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Feedback you submit for any purpose whatsoever, without restriction and without compensating you in any way.

12.3.  We are and shall be under no obligation (1) to maintain any Feedback in confidence; (2) to pay you any compensation for any Comments; or (3) to respond to any Feedback. You agree that any Feedback submitted by you to the Platform will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Feedback submitted by you to the Platform will be or contain libellous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam".

12.4.  Our Platform does not regularly review posted Feedback but does reserve the right (but not the obligation) to monitor and edit or remove any Feedback submitted to the Platform. You grant us the right to use the name that you submit in connection with any Feedback. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Feedback you submit. You are and shall remain solely responsible for the content of any Feedback you make and you agree to indemnify us and our affiliates for all claims resulting from any Feedback you submit. We and our affiliates take no responsibility and assume no liability for any Feedback submitted by you or any third party. We reserve the right but have no obligation, to monitor the materials posted on the Platform. Our Platform shall have the right to remove or edit any content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms. Notwithstanding this right, you remain solely responsible for the content of the materials you post on the Platform and in your private messages. Please be advised that such Content posted does not necessarily reflect our views. In no event shall our Platform assume or have any responsibility or liability for any Content posted or for any claims, damages or losses resulting from the use of Content and/or Platform appearance of Content on the Platform. You hereby represent and warrant that you have all necessary rights in and to all Content which you provide and all information it contains and that such Content shall not infringe any proprietary or other rights of third parties or contain any libellous, tortuous, or otherwise unlawful information.

12.5.  You shall be solely responsible for any and all of your User Content or User Content that is submitted through your Account, and the consequences of, and requirements for, distributing it. With Respect to User Submissions, you acknowledge and agree that:

  i.  User Submissions are entirely voluntary;

 ii.  User Submissions do not establish a confidential relationship or obligate us to treat User Submissions as confidential or secret.

iii.  We have no obligation, either express or implied, to develop or use User Submissions, and no compensation is due to you or to anyone else for any intentional or unintentional use of User Submissions.

12.6. We shall own exclusive rights (including all intellectual property and other proprietary rights) to any User Submissions posted to this Platform, and shall be entitled to the unrestricted use and dissemination of any User Submissions posted to this Platform for any purpose, commercial or otherwise, without acknowledgment or compensation to you or to anyone else.

12.7.  It is possible that any of the users (including unauthorized users or "hackers") may post or transmit offensive or obscene materials on the Platform and that other users may be involuntarily exposed to such offensive and obscene materials. It also is possible for others to obtain personal information about you due to your use of the Platform, and that the recipient may use such information to harass or injure you. We do not approve of such unauthorized uses, but by using the Platform, you acknowledge and agree that we are not responsible for the use of any personal information that you publicly disclose or share with others on the Platform. Please carefully select the type of information that you publicly disclose or share with others on the Platform.

13.1.  Our Platform, our suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which Platformer uses on this Platform. Access to this Platform does not confer and shall not be considered as conferring upon anyone any license under any of our Platforms or any third party's intellectual property rights. All rights, including copyright, in this Platform are owned by or licensed to us or third-party suppliers. Any use of this Platform or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of our Platform. You cannot modify, distribute or re-post anything on this Platform for any purpose.

13.2.  The Platform names, logos and all related services including our slogans are the trademarks or service marks of our Platform. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Platform. Access to this Platform does not authorize anyone to use any name, logo or mark in any manner.

13.3.  All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Platform (collectively, the "Contents") are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Platform for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the company or any related software. All software used on this Platform is the property of our Platform or its suppliers and is protected by copyright laws of India. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Platform is strictly prohibited. Unless otherwise noted, all Contents are copyrights, trademarks and/or other intellectual property owned, controlled or licensed by our Platform, one of its affiliates or by third parties who have licensed their materials to us and are protected by copyright laws of India. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this Platform is the exclusive property of our company and is also protected by the Copyright laws of India.

13.4.  We have the right to remove the Content alleged to be infringing without prior notice, at our sole discretion, and without liability to you. In appropriate circumstances, we will also terminate a user’s account if we determine that the user is a repeat infringer.

13.5.  If you believe in good faith that any material used or displayed on or through our, Platform infringes your copyright, you (or your agent) may send us a notice at crm@cottonmark.co.in requesting that the material be removed, or access to it blocked, please provide us with the following information:

i. a physical or electronic signature of the copyright owner or a person authorized to act on their behalf;

ii. identification of the copyrighted work claimed to have been infringed;

iii. identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;

iii. Your contact information, including your address, telephone number and an email address; a statement by you that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and

iv. a statement that the information in the notification is accurate, and that You are authorized to act on behalf of the copyright owner.

13.6.  You should assume that everything that you see or read on this Platform is copyrighted unless otherwise noted and may not be copied, reproduced, distributed, modified, published, downloaded, posted, or transmitted in any way, without the prior written consent of our Platform or other copyright owner, EXCEPT: You may print copies of the material for your personal, noncommercial use only, provided that you do not delete or change any copyright, trademark, or other proprietary notices. Unless otherwise indicated, all marks displayed on our Platform are subject to the trademark rights of our Platform, including our name and Logo, corporate logos and emblems. Modifying, distributing or using for any purpose the material in any of our Platform which is copyrighted or otherwise protected under intellectual property laws directly violates our intellectual property rights. The material contained in this Platform is copyrighted, is protected by worldwide copyright laws and treaty provisions, and is provided for lawful purposes only.

Users agree to defend, indemnify and hold harmless our Platform, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to our Platform or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this User Agreement or arising out of your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.

15.1.  We may, at any time and without notice, suspend, cancel, or terminate your right to use the Platform (or any portion of the Platform). In the event of suspension, cancellation, or termination, you are no longer authorized to access the part of the Platform affected by such suspension, cancellation, or termination. In the event of any suspension, cancellation, or termination, the restrictions imposed on you with respect to material downloaded from the Platform, and the disclaimers and limitations of liabilities set forth in the Agreement, shall survive.

15.2.  Without limiting the foregoing, we may close, suspend or limit your access to your Account:

 i.  if we determine that you have breached, or are acting in breach of, this User Agreement;

 ii.  if we determine that you have breached legal liabilities (actual or potential), including infringing someone else's Intellectual Property Rights;

 iii.  if we determine that you have engaged, or are engaging, in fraudulent, or illegal activities;

 iv.  you do not respond to account verification requests;

 v. to manage any risk of loss to us, a User, or any other person; or

 vi.  For other similar reasons. 

15.3.  If we close your Account due to your breach of this User Agreement, you may also become liable for fees in an amount as ascertained by the Platform.

15.4.  In the event that we close your Account, you will have no claim whatsoever against us in respect of any such suspension or termination of your Account.

16.1.  This Agreement shall be governed by and construed in accordance with the laws of India without regard to its choice of law principles. 

16.2.  The parties consent to exclusive jurisdiction and venue in the courts sitting in Pune, India.

a. In the interest of resolving disputes between you and us in the most expedient and cost effective manner, you and we agree that any and all disputes arising in connection with the Terms shall be resolved by binding arbitration. Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, may allow for more limited discovery than in court, and can be subject to very limited review by courts. Arbitrators can award the same damages and relief that a court can award. Our agreement to arbitrate disputes includes, but is not limited to all claims arising out of or relating to any aspect of the Terms, whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory, and regardless of whether the claims arise during or after the termination of the Terms. YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO THE TERMS, YOU AND WE ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.

b. The venue for arbitration shall be Pune, India.

c. The language used in Arbitration shall be English and the award of the arbitration shall be binding on both, you and us.

18.1.  The Platform is provided without any warranties or guarantees and in an "As Is" condition. You must bear the risks associated with the use of the Platform. Our liability is limited only to providing you with the platform for the use of the services which are offered to you.

18.2.  We make no warranty that the Services or Platform will meet your requirements or that the Services or your access to the Platform will be uninterrupted, timely, accurate or reliable; nor do we make any warranty as to any information that may be obtained through the Services or Platform. In case there is any defect in any software being used for the provision of the Services, we do not make any warranty that defects in such software will be corrected. You understand and agree that any material and/or data downloaded or otherwise obtained through the use of the Services or Platform is done at your discretion and risk and you will be solely responsible for any damage to your computer system or loss of data that results from the download of such material or data.

18.3.  The Platform provides content from other Platforms/Internet sites or resources and while our Platform tries to ensure that material included on the Platform is correct, reputable and of high quality, it shall not accept responsibility if this is not the case. We will not be responsible for any errors or omissions in the results obtained from the use of such information or for any technical problems you may experience with the Platform. This disclaimer constitutes an essential part of this User Agreement. In addition, to the extent permitted by applicable law, we are not liable, and you agree not to hold the Company responsible, for any damages or losses (including, but not limited to, loss of money, goodwill or reputation, profits, or other intangible losses or any special, indirect, or consequential damages) resulting directly or indirectly from:

  i. Your use of or your inability to use our Platform, Services and tools;

  ii.  Delays or disruptions in our Platform, Services, or tools;

 iii.  Viruses or other malicious software obtained by accessing our Platform, Services, or tools or any site, Services, or tool linked to our Platform, Services, or tools;

 iv.  Glitches, bugs, errors, or inaccuracies of any kind in our Platform, Services, and tools or in the information and graphics obtained from them;

 v.  The content, actions, or inactions of third parties, including items listed using our Platform, services, or tools or the destruction of allegedly fake items;

  vi.  A suspension or other action taken with respect to your account; and

18.4.  To the fullest extent permitted under applicable law, our Platform or its suppliers shall not be liable for any indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the Platform, its services or this User Agreement.

18.5.  The Content on the Platform is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain specialist advice before taking, or refraining from, any action on the basis of the content on the Platform.

18.6.  User understands and agrees that any information or material and/or goods or services obtained through the service is done at user's own discretion and risk and that user will be solely responsible for any damage resulting from any transaction.

18.7.  No advice or information, whether oral or written, obtained by the user from us for free or through or from the service shall create any warranty not expressly stated herein.

18.8.  While we strive to provide accurate and up-to-date information, the content on our website and social media posts may not always reflect the most current developments. We do not assume responsibility for any errors or omissions in the content provided.

18.9.  We encourage open and respectful discussion on our social media platforms. However, we reserve the right to remove comments or posts that are offensive, inappropriate, or violate the terms of service of the respective social media platform.

18.10.  Our intention is to provide valuable and informative content. We do not endorse or promote any form of harm, discrimination, or offence. If any content posted by us unintentionally causes harm or offence, please bring it to our attention, and we will address it promptly.

I. While placing an order you shall be required to provide certain details. You agree to take particular care when providing these details and warrant that these details are accurate and complete at the time of placing an order. By providing these details, you express your acceptance of the Company's terms and privacy policies.

II.  You agree that where the Company is undertaking delivery of an Order, the Company is authorized to collect an additional charge for the delivery service ("Delivery Charge"). The Delivery charge may vary from order to order, which may be determined by multiple factors which shall include but not be limited to order value, distance, and demand during peak hours. The company will use reasonable efforts to inform you of the Delivery Charge that may apply to you, provided you will be responsible for the Delivery Charge incurred for your Order regardless of your awareness of such Delivery Charge.

III. The total price for the ordered product, including delivery charges and other charges, will be displayed on the Company Platform when you place your order. Users shall make full payment towards such products ordered via the Company Platform.

IV. Delivery periods quoted at the time of ordering are approximate only, and may vary.

We respect the privacy of our users and take all possible measures to protect them. Our Privacy Policy has all the practices, measures and steps we have to protect your privacy.

You expressly hereby release and waive all claims against the Company, and its subsidiaries, affiliates, officers, agents, licensors, co-branders or other partners, and employees from any and all liability for claims, damages (actual and/or consequential), costs and expenses (including litigation costs and attorneys' fees) of every kind and nature, arising from or in any way related to your use of our Platform. You understand that any fact relating to any matter covered by this release may be found to be other than now believed to be true and you accept and assume the risk of such possible differences in fact. In addition, you expressly waive and relinquish any and all rights and benefits which you may have under any other state or federal statute or common law principle of similar effect, to the fullest extent permitted by law.

The suits which are impliedly or specifically barred by this agreement shall be opposed by us by pleading this agreement.

24.1.  Any notices must be given by postal mail to us at Cotton Mark, C-708, Sptasur, DSK Vishwa, Dhayari, Sinhgad Road, Pune - 411041.

24.2.  In your case, we will send you any notice at your provided email address (either during the registration process or when your email address changes). Notice shall be deemed given 24 hours after the email is sent unless the sending party is notified that the email address is invalid. Alternatively, we may give you notice by certified mail, postage prepaid and return receipt requested, to the address provided to us. In such a case, notice shall be deemed given three days after the date of mailing.

Our Platform reserves the right to modify or terminate the Platform’s service for any reason, without notice, at any time. We also reserve the right to sell, alter, transfer or delegate our rights under this agreement to anyone without any prior notice to you. Our Platform does not guarantee continuous, uninterrupted access to the Platform, and the operation of the Platform may be interfered with by numerous factors outside our control.

Links to third-party Platforms on this Platform are provided solely as a convenience to you. If you use these links, a new browser will be lodged to access linked Platforms. We have not reviewed these third-party Platforms and do not control and are not responsible for any of these Platforms or their content and their privacy policy and terms and conditions. We do not endorse or make any representations about them, or any information, or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third-party Platforms linked to this Platform, you do this entirely at your own risk.

The failure of us to enforce at any time any of the provisions of these of Agreement, or the failure to require at any time performance by you of any of the provisions of these provisions, shall in no way be construed to be a present or future waiver of such provisions, nor in any way affect our right to enforce each and every such provision thereafter. The express waiver by us of any provision, condition or requirement of these provisions shall not constitute a waiver of any future obligation to comply with such provision, condition or requirement.

Each Term shall be deemed to be severable. If any Term or portion thereof is found to be invalid or unenforceable, such invalidity or unenforceability shall in no way affect the validity or enforceability of any other Term.

29.1.  You will not assign any rights or delegate any obligations under these Terms, in whole or in part, by operation of law or otherwise, without obtaining our prior written consent, which may be withheld in our sole discretion.

29.2.  We may assign our rights and delegate any of our obligations under these Terms, in whole or in part, without your consent. Any assignment or delegation in violation of the foregoing will be null and void. These Terms will be binding and inure to the benefit of each party’s permitted successors and assigns.

30.1.  We shall be under no liability to you in respect of anything that, if not for this provision, would or might constitute a breach of these Terms, where this arises out of circumstances beyond our control, including but not limited to:

i. Acts of god;

ii. Natural disasters;

iii. Sabotage;

iv. Accident;

v. Riot;

vi. Shortage of supplies, equipment, and materials;

vii. Strikes and lockouts;

viii. Civil unrest;

ix. Computer hacking; or

x. Malicious damage.

The Terms and Conditions cannot be modified on an individual basis by any person affiliated, or claiming affiliation, with us. Nothing in this section will prevent us from modifying the terms of these Terms and Conditions and posting such modifications on our Platform. We reserve the right, in our sole and exclusive discretion, to revise these terms and conditions at any time. All revisions shall be posted on this page. Since you are bound by all revisions made by us, you should review this page each time you connect to our Platform. It is important that you fully read and understand the terms and conditions you are agreeing to be bound by when you use this Platform.

32.1.  Our Platform’s team may send you information about offers, notices, letters and other communication to your email. You can ask us to refrain from sending you offers or promotional offers by sending us an email at crm@cottonmark.co.in or by clicking the unsubscribe link in our emails sent to you.

32.2.  You consent to receive notices and information from us in respect of the Platform and Services by electronic communication. You may withdraw this consent at any time, but if you do so we may choose to suspend or close your Account.

32.3.  By using our services, you are deemed to have executed this Agreement electronically; effective on the date you register your Account and start using our services. Your Account registration constitutes an acknowledgement that you are able to electronically receive, download, and print this Agreement.

32.4.  In connection with this Agreement, you may be entitled to receive certain records, such as contracts, notices, and communications, in writing. To facilitate your use of the Platform, you give us permission to provide these records to you electronically instead of in paper form.

32.5.  By registering for an Account, you consent to electronically receive and access, via email, all records and notices for the services provided to you under this Agreement that we would otherwise be required to provide to you in paper form. However, we reserve the right, in our sole discretion, to communicate with you via the Postal Service and other third-party mail services using the address under which your account is registered. Your consent to receive records and notices electronically will remain in effect until you withdraw it. You may withdraw your consent to receive further records and notices electronically at any time by contacting the Contact details provided on our Platform. If you withdraw your consent to receive such records and notices electronically, we will terminate your access to the Services, and you will no longer be able to use the Services. Any withdrawal of your consent to receive records and notices electronically will be effective only after we have a reasonable period of time to process your request for withdrawal. Please note that your withdrawal of consent to receive records and notices electronically will not apply to records and notices electronically provided by us to you before the withdrawal of your consent becomes effective.

32.6.  In order to ensure that we are able to provide records and notices to you electronically, you must notify us of any change in your email address by updating your Account information by contacting Customer Support at crm@cottonmark.co.in.

The Agreement, in connection with the other obligations, policies and rules detailed in writing on the Platform, constitute the entire agreement between you and the Platform.

For any further clarification of our Terms and Conditions, please write to us at grievance@itinfracare.com.